Gargoyle

Private-thread support tickets for Discord — with claim/close/reopen, durable HTML transcripts, and a no-code setup dashboard. No paywalls.

Go to Dashboard Read the guide

What the gargoyle guards

Support that keeps your server clean

Every ticket lives in its own private thread inside a single hub channel — tidy permissions, no channel clutter, and a paper trail that outlives Discord's CDN.

Private threads — each ticket is a private thread inside one hub channel.

Durable transcripts — HTML + JSON saved on close with mirrored attachments.

Claim & escalate — staff claim, escalate, and reopen tickets.

Setup dashboard — configure everything in your browser.

Permission-aware — admins configure; transcripts are access-controlled.

Self-hosted — runs as a single Node process.

In the server

Commands

A small, focused command set — most of the work happens on buttons and in the dashboard.

Command	Who	What it does
`/setup`	Manage Server	Dashboard link + a setup checklist.
`/panel`	Manage Server	Post the ticket intake panel in the current channel.
`/close [reason]`	Staff / opener	Close the ticket and save a transcript.
`/add <user>`	Staff	Add a user to the current ticket.
`/remove <user>`	Staff	Remove a user from the current ticket.

Perch the gargoyle

Put it on watch in 2 minutes

Open the dashboard, add Gargoyle, run /setup, configure in your browser, and post a panel. That's it.

Go to Dashboard Join Support Server